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Contact UNE

(+47) 21 08 50 00 (switchboard)

(+47) 21 08 50 01


Postal address:

The Immigration Appeals Board
P.O. Box 8165 Dep.
NO-0034 Oslo

Office address:

The Immigration Appeals Board
Stenersgt 1 B/C
NO-0050 Oslo

The case information service

When you as an appellant/reference person/authorised representative phone UNE, you will be transferred to our case information service. The case information service is open all weekdays from 09.00 to 11.00 and from 12.00 to 15.00. If you have an asylum or travel document case under consideration, the case information service can transfer your call to the case officer if necessary. For all other services, it is the case information service that answers all questions.

The public help desk
Opening hours:
Monday–Thursday: 12.00–14.00.
Friday: closed

The public help desk can answer questions you have about your own case. Before you contact UNE, we recommend that you read the information on UNE's website. The switchboard has short waiting times and can answer any questions about expected case processing times. It is important that you have your DUF number at hand.

Christmas 2015

The case information service: closed from 23 December until 4 January
The public help desk: closed from 21 December until 4 January